FAQ'S

 

YOU MUST READT THIS BEFORE CHECKING OUT. YOU CANNOT CHECK OUT WITHOUT AGREEING TO THE TERMS-AND-CONDITIONS (WHICH MEANS YOU READ THIS).

INFORMATION FOR 3k SALE AND CELEBRATION

-WHEN: 6.24.19-6.30.19
-WHERE: www.fancypantsfabrics.com
-SALE CODE: "3k30" This code will get you 30 percent off almost everything. The latest pre-order (that just shipped) will not be included, HOWEVER, it will be available at pre-order price during this celebration!! The code also excludes solid tulles and clearance items. It DOES work on "regular" sale priced items.
-DO NOT use lay-buy. It is not an option for retail. Your order will be canceled. 
-TICKETS: For every yard of tulle you buy, you will receive 1 ticket. Once the sale is over, all tickets will be entered into a drawing to win one of three prizes! I will also have no purchase necessary options for a chance to win! Keep an eye out for these. Hint. Hint.
-SHIPPING: Please allow 10-14 business days for your order to ship. I always do my best to ship faster, but I anticipate this to be a big sale. Orders WILL NOT be combined (unless international). Also, USPS has just changed the way it calculates its pricing for priority mail. If you have a particularly large order, you may receive an invoice for additional shipping fees. And as always, I will refund any shipping overages over $1.00.
-CONTINUOUS CUTS/SELLING OUT: I do my very best to maintain accurate inventory, but in the event that an item is oversold (or too many people check out with the same item at once), you will be sent a refund. As far as continuous yardage is concerned, I'm almost always able to give one continuous piece. It is possible however, that you may receive multiple cuts (this typically only happens in extremely large yardage purchases or when there is very little left and I only have a few cuts remaining).
-TERMS AND CONDITIONS: You must agree to these before checking out. Checking the box means you read the FAQ page. Please, actually read this information. It almost always has the answer to your question. :) Please read the rest of this page for any remaining questions.

 Fabric content: please see individual pictures

Width: typically 58-60" (please see individual pictures)

Care: Wash in cold water, on delicate. Lay flat to dry. Do not iron (unless stated otherwise).

Flaws: In the custom printing process, flaws are bound to happen. I do my best to look over the fabric while cutting, but it is possible for me to miss something. Discounts WILL NOT be given for flaws smaller than a quarter or within 6 inches of the selvage.  If you receive fabric with a flaw larger than a quarter or greater than 6 inches from the selvage, please contact me at customerservice@fancypantsfabrics.com I will either discount your yardage or accept the fabric back for a refund.  This must be done within five (5) days of receipt of fabric.  This rule also applies to incorrect orders  if you received the wrong thing or you have been shorted, I will gladly fix it. Again, you must contact me within five (5) days of receipt of fabric  

Pre-Booking/Pre-orders: Please see individual photos for how long each order will take to be produced and sent to me.  

Lay-Buy: You can fins the full on information on Lay-Buy here: www.lay-buys.com In short, you will pay 50% down. Then, 4 weeks later, you will automatically be charged the remaining 50% along with a 1.9% fee (this fee is collected by the service, not me). DO NOT use Lay-Buy for retail orders. YOUR ORDER WILL BE CANCELED.

Shipping: Please see top of page for current retail processing and shipping times.  Please note, shipping costs can be a bit tricky with tulle. Sometimes the shipping cost ends up being more than what is necessary. Any shipping overages over $1 will be refunded. Multiple orders CANNOT be combined (unless shipping internationally). 

Refunds: ALL SALES ARE FINAL.  Exchanges or refunds will only be given in the event of a flaw(s) (that meets the criteria above). 

Fancy Pants Rewards: For every $1 you spend, you earn 1 point. Once you reach 100 points, you will receive a 10% off coupon towards your next order. Coupons and other discounts cannot be combined. You MUST create an account to get your rewards.

If you are ever unhappy or concerned about something, please email me. I can't help if I don't  know something is wrong. I am very easy to work with and want you to be happy! 

 

Email me at: customerservice@fancypantsfabrics.com