FAQ'S

-Noon eastern 11.29-midnight eastern 12.1.

-Discounts as follows: 10% off 1 yard, 40% off 2-9 yards (surprise!), and 50% 10+ yards. You will not need to enter a code. Discounts are applied automatically. You will not be able to add extra discounts.

***the hearts from the pre-order we just had will be 10% off 1 yard and 25% off 2+ yards (making it pre-order price) to be fair to people who just received their order. Solids will remain the same bulk pricing.

-Yardage is almost always continuous. There are some colors/styles that are running very low on inventory however and may have already been cut. Also, it is possible when cutting large amounts, the piece ends and a new one starts. If I am eight yards in and have nine more to go, I typically won't start over to make it continuous (otherwise it's wasted fabric for me). If I have to give you two smaller cuts, I am always thoughtful about what I give you and typically end up giving extra

-It is possible that some items will oversell. I am doing my best to make sure this doesn't happen, but in the event this happens, you will NOT be contacted, but rather given a refund.

-THIS ONE IS SUPER IMPORTANT. I am going to do everything I possibly can to ship as quickly as possible. My goal is to have everything shipped within a week. That being said, I anticipate this to be a big sale, and I know it could take longer. Please allow up to TEN business days for your order to be processed. I also recommend choosing priority shipping (please keep in mind choosing faster shipping doesn't speed up how quickly I cut your order). DO NOT wait until Sunday night to order if you are in a hurry. I ship packages in the order in which they were received.

-I WILL combine orders

-Lay-Buy CAN NOT be used for retail orders (Sezzle is ok)!

-Additional shipping charges may be invoiced. This mostly applies to very large order. It is really difficult to calculate the cost of shipping in advance, but I always do my best to give you the best pricing (while not completely squishy your tulle). And as always, I refund any overages over $1.00.

Width: typically 58-60" (please see individual pictures)

Care: Wash in cold water, on delicate. Lay flat to dry. Do not iron (unless stated otherwise).

Flaws: In the custom printing process, flaws are bound to happen. I do my best to look over the fabric while cutting, but it is possible for me to miss something. Discounts WILL NOT be given for flaws smaller than a quarter or within 6 inches of the selvage.  If you receive fabric with a flaw larger than a quarter or greater than 6 inches from the selvage, please contact me at customerservice@fancypantsfabrics.com I will either discount your yardage or accept the fabric back for a refund.  This must be done within five (5) days of receipt of fabric.  This rule also applies to incorrect orders  if you received the wrong thing or you have been shorted, I will gladly fix it. Again, you must contact me within five (5) days of receipt of fabric  

Pre-Booking/Pre-orders: Please see individual photos for how long each order will take to be produced and sent to me.  

Lay-Buy: You can fins the full on information on Lay-Buy here: www.lay-buys.com In short, you will pay 50% down. Then, 4 weeks later, you will automatically be charged the remaining 50% along with a 1.9% fee (this fee is collected by the service, not me). DO NOT use Lay-Buy for retail orders. YOUR ORDER WILL BE CANCELED.

Shipping: Please see top of page for current retail processing and shipping times.  Please note, shipping costs can be a bit tricky with tulle. Sometimes the shipping cost ends up being more than what is necessary. Any shipping overages over $1 will be refunded. Multiple orders CANNOT be combined (unless shipping internationally). 

Refunds: ALL SALES ARE FINAL.  Exchanges or refunds will only be given in the event of a flaw(s) (that meets the criteria above). 

Fancy Pants Rewards: For every $1 you spend, you earn 1 point. Once you reach 100 points, you will receive a 10% off coupon towards your next order. Coupons and other discounts cannot be combined. You MUST create an account to get your rewards.

If you are ever unhappy or concerned about something, please email me. I can't help if I don't  know something is wrong. I am very easy to work with and want you to be happy! 

 

Email me at: customerservice@fancypantsfabrics.com