FAQ'S

 

YOU MUST READT THIS BEFORE CHECKING OUT. YOU CANNOT CHECK OUT WITHOUT AGREEING TO THE TERMS-AND-CONDITIONS (WHICH MEANS YOU READ THIS).

CURRENT PRE-ORDER: TAT IS TWO WEEKS FROM DATE OF CLOSE (MAY 31). SHIPPING WILL NOT BE COMBINED. DO NOT COMBINE RETAIL AND PRE-ORDER. YOUR ORDER WILL BE CANCELED WITHOUT WARNING. 

Current Retail Processing time is 2-3 business days

 Fabric content: please see individual pictures

Width: typically 58-60" (please see individual pictures)

Care: Wash in cold water, on delicate. Lay flat to dry. Do not iron (unless stated otherwise).

Flaws: In the custom printing process, flaws are bound to happen. I do my best to look over the fabric while cutting, but it is possible for me to miss something. Discounts WILL NOT be given for flaws smaller than a quarter or within 6 inches of the selvage.  If you receive fabric with a flaw larger than a quarter or greater than 6 inches from the selvage, please contact me at customerservice@fancypantsfabrics.com I will either discount your yardage or accept the fabric back for a refund.  This must be done within five (5) days of receipt of fabric.  This rule also applies to incorrect orders  if you received the wrong thing or you have been shorted, I will gladly fix it. Again, you must contact me within five (5) days of receipt of fabric  

Pre-Booking/Pre-orders: Please see individual photos for how long each order will take to be produced and sent to me.  

Lay-Buy: You can fins the full on information on Lay-Buy here: www.lay-buys.com In short, you will pay 50% down. Then, 4 weeks later, you will automatically be charged the remaining 50% along with a 1.9% fee (this fee is collected by the service, not me). DO NOT use Lay-Buy for retail orders. YOUR ORDER WILL BE CANCELED.

Shipping: Please see top of page for current retail processing and shipping times.  Please note, shipping costs can be a bit tricky with tulle. Sometimes the shipping cost ends up being more than what is necessary. Any shipping overages over $1 will be refunded. Multiple orders CANNOT be combined (unless shipping internationally). 

Refunds: ALL SALES ARE FINAL.  Exchanges or refunds will only be given in the event of a flaw(s) (that meets the criteria above). 

Fancy Pants Rewards: For every $1 you spend, you earn 1 point. Once you reach 100 points, you will receive a 10% off coupon towards your next order. Coupons and other discounts cannot be combined. You MUST create an account to get your rewards.

If you are ever unhappy or concerned about something, please email me. I can't help if I don't  know something is wrong. I am very easy to work with and want you to be happy! 

 

Email me at: customerservice@fancypantsfabrics.com